Privacy and Cookie Policy

Privacy Policy

1. Introduction

Your privacy matters. In this privacy policy, I explain what personal data I collect, why I collect it and how I handle it with care.

I process personal data in accordance with the General Data Protection Regulation (GDPR / AVG).

2. Who is responsible for your data

Petra Ullrich / Petra Ullrich Coaching
KvK number: 99854791
VAT (BTW) number: NL005415036B71
Email: petra@petraullrich.nl

I am the data controller responsible for the processing of your personal data.

3. What personal data I collect

I may collect and process the following personal data:

  • First and last name

  • Email address

  • Phone number

  • Information you provide via contact forms or email

  • Information shared during coaching sessions

  • Technical data about your visit to the website (such as IP address, browser type and page visits)

I only collect data that is necessary for the purposes described below.

4. Why I collect your data

Your personal data is used for the following purposes:

  • To respond to your inquiry

  • To schedule and conduct coaching sessions

  • To communicate with you

  • To manage administration and invoicing

  • To improve my website and services

  • To comply with legal obligations

I only process your data based on one of the following legal grounds:

  • your consent

  • the performance of an agreement

  • compliance with a legal obligation

  • legitimate interest (such as improving services)

5. Confidentiality

As a coach, I adhere to the standards of the International Coaching Federation Code of Ethics.

All information shared during coaching sessions is treated as confidential and will not be shared with third parties without your consent, unless required by law.

6. How long I keep your data

I do not keep your personal data longer than necessary.

  • Contact requests: up to 12 months

  • Coaching related information: as long as relevant for the coaching process

  • Administrative and financial data: 7 years (legal requirement in the Netherlands)

After this period, data will be deleted or anonymised.

7. Sharing data with third parties

To run my practice, I use a limited number of trusted service providers who may process personal data on my behalf. These include:

  • Google Analytics for website analytics

  • Calendly for appointment scheduling

  • Moneybird for invoicing and administration

  • Zoho Mail and Microsoft 365 for email, calendar and communication

  • Google Meet and Microsoft Teams for online coaching sessions

  • Dropbox for secure file storage

These parties only process data as necessary to provide their services and are bound by data protection agreements.

Where data is transferred outside the European Economic Area (EEA), appropriate safeguards are in place.

8. Cookies and website use

This website uses cookies to improve your experience and to gain insight into how the website is used.

Where required, cookies are only placed after your consent via the cookie banner.

You can adjust your preferences at any time.

9. Your rights

You have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion of your data

  • Restrict or object to the processing of your data

  • Withdraw your consent at any time

If you would like to exercise any of these rights, you can contact me via the email address below.

You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

10. Data security

I take appropriate technical and organisational measures to protect your personal data, including:

  • Secure systems and tools

  • Password protection and two factor authentication

  • Restricted access to personal data

11. Online sessions

Coaching sessions may take place via secure video conferencing tools such as Google Meet or Microsoft Teams.

Sessions are not recorded unless explicitly agreed upon in advance.

12. Changes to this policy

I may update this privacy policy from time to time. The most recent version will always be available on this website.

Cookie Policy

Petra Ullrich Coaching
Last updated: 24/3/2026

This website uses cookies and similar technologies to ensure the website functions properly, to gain insights into its use, and to improve your experience.

1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They help the website function correctly and provide information to the website owner.

2. Which cookies do we use?

We use the following types of cookies:

a. Necessary cookies

These cookies are essential for the functioning of the website and cannot be switched off.

They are used for:

  • basic website functionality

  • security and accessibility

  • remembering your cookie preferences

Legal basis: legitimate interest

b. Analytics cookies

We use analytics tools to understand how visitors use our website and to improve its performance.

These cookies may collect:

  • pages visited

  • time spent on pages

  • device type

  • general location (not exact)

We configure analytics in a privacy friendly way where possible.

Legal basis: consent (if required)

c. Marketing cookies

If we use marketing or tracking tools, these cookies help us:

  • measure effectiveness of campaigns

  • show relevant content or advertisements

These cookies are only placed after you have given consent.

Legal basis: consent

3. Third party cookies

Some cookies may be placed by third parties, such as:

  • Squarespace (website platform)

  • Google (analytics or embedded services)

  • Microsoft (if using Microsoft 365 integrations)

  • Zoho (email services)

  • Google Meet or Microsoft Teams (if embedded)

  • Dropbox (if embedded content is used)

We only use trusted providers that comply with applicable data protection regulations.

4. Managing your cookie preferences

When you first visit our website, you can choose which cookies you accept.

You can:

  • accept all cookies

  • reject non essential cookies

  • change your preferences at any time via [cookie settings link]

You can also delete cookies via your browser settings.

5. Changes to this policy

We may update this cookie policy from time to time. The latest version will always be available on this page.

Contact

If you have any questions about this privacy policy or how your data is handled or about the cookie policy, you can contact me at:

Petra Ullrich Coaching
Email: petra@petraullrich.nl